Troubleshooting
TABLE OF CONTENTS Mac/Apple Systems Windows/PC Systems Where To Download Doodly Opening Doodly on Your Desktop/Laptop Updating Doodly Troubleshootin...
Mon, 7 Jun, 2021 at 7:52 AM
During the installation process, the "update.exe" file may trigger an anti-virus alert on certain devices. However, your computer is only alerting...
Mon, 7 Jun, 2021 at 7:50 AM
If you receive an error message such as the one below, the Doodly software was not able to reach the server. The Doodly software is a hybrid web-...
Mon, 7 Jun, 2021 at 7:48 AM
If you have trouble accessing certain sections of your Doodly dashboard this may be a screen resolution issue. If your entire screen is filled by the Do...
Mon, 7 Jun, 2021 at 7:46 AM
The Doodly software is a hybrid web-based and a desktop application which uses a cloud to store imported images/data and saved doodle video projects. S...
Mon, 7 Jun, 2021 at 7:46 AM
Many times when our members experience playback issues, we have found that it is quite easy to resolve. We recommend trying each step to be sure the trainin...
Mon, 7 Jun, 2021 at 7:45 AM
Please close Doodly then go into System preferences > Security & Privacy. Under the Privacy tab, click on Microphone on the left. Once there, please...
Mon, 7 Jun, 2021 at 7:42 AM
This error appears to be a common issue with Windows system files itself and not specifically the Doodly installer. We recommend following the steps outli...
Mon, 7 Jun, 2021 at 7:41 AM